e7e Terms and Conditions

e7e is an online gaming platform that provides entertainment gaming services for players in Bangladesh. These Terms form a legally binding agreement between e7e and the user.

The most recent version of these Terms shall always apply. No prior version or verbal assurance shall take precedence over these written Terms.

If any part of these Terms is found to be inapplicable or invalid, the remaining parts shall remain fully in effect.

2.1 Age Requirement

You must be 21 years of age or older to register on e7e and play games. This platform is strictly prohibited for anyone under 21. We reserve the right to verify age at any time.

2.2 Registration Process

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false information will result in immediate account closure and the balance may be forfeited.

• Only one account per person is permitted.
• Operating multiple accounts from the same device, IP address, or payment method is prohibited.
• Transferring or renting an account to a third party is strictly prohibited.

2.3 Identity Verification (KYC)

e7e may request identity verification documents at any time for security and fraud prevention purposes. Withdrawals may be suspended until verification is complete. Failure to cooperate with document submission may result in temporary or permanent account suspension.

You are solely responsible for maintaining the security of your account. Keep your password confidential and do not share your login details with anyone.

• If you notice any unauthorised login or suspicious activity, notify the support team immediately.
• The account holder is personally responsible for all activity on their account.
• e7e may apply a specific inactivity policy to accounts that have been dormant for an extended period.
• e7e reserves the right to suspend or close any account, for any reason, without prior notice.

4.1 Deposits

The minimum deposit amount on e7e is ৳500 (five hundred taka). Supported payment methods: bKash, Nagad, and Rocket. Funds sent via any other method will not be accepted and are non-refundable.

• Only deposit from your own payment account.
• Funds sent from a third-party account will be confiscated.
• Deposits are generally credited to your account instantly.

4.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Approved withdrawals are generally processed within 1 hour. Withdrawal requests will only be sent to the same payment method used for the deposit.

• Withdrawals from unverified accounts may be suspended.
• If there is suspicion of fraudulent activity, withdrawals may be delayed pending investigation.
• e7e reserves the right to cancel withdrawal requests if evidence of a Terms violation is found.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

e7e offers various bonuses and promotional offers. Each offer has its own applicable terms. The general rules below apply to all bonuses.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. To withdraw this bonus, a 20x wagering requirement must be met.

• Each account is eligible to receive the welcome bonus only once.
• Wagering will be calculated on all bets placed using bonus funds.
• The bonus balance cannot be withdrawn until the wagering requirement is completed.

5.2 General Bonus Rules

• Accounts found to be engaged in bonus abuse will be cancelled.
• Claiming bonuses on multiple accounts from the same household or IP address is prohibited.
• e7e reserves the right to modify, suspend, or cancel any bonus offer at any time.
• In the event of a bonus-related dispute, e7e's decision is final.

5.3 VIP Program

The e7e VIP Program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers weekly cashback and special benefits. e7e reserves the right to change VIP tier benefits and conditions.

All games offered on e7e are for entertainment purposes. Each game has its own rules, which can be found in the game interface.

• If a game result is voided due to a technical error, the wagered amount will be refunded.
• If there is a dispute regarding a game result, the game log will be reviewed and a final decision will be made.
• The game software reserves the right to correct any incorrect payout caused by a technical or human error.
• If the internet connection is lost or the device shuts down, any active bet will be settled in accordance with the applicable policy.

The following activities are strictly prohibited on the e7e platform. Violating these prohibitions will result in immediate account closure and forfeiture of the balance.

1. Fraudulent activity, such as the use of bots, scripts, or automated software.
2. Exploiting system vulnerabilities or bugs to gain an unfair advantage.
3. Account hacking or unauthorised access.
4. Money laundering or any other financial criminal activity.
5. Activities that disrupt the platform or any form of cyber attack.
6. Harassment of or abusive behaviour towards other players or staff.
7. Creating multiple accounts to obtain bonus benefits.
8. Raising fraudulent disputes over game results.

e7e believes that gaming should be entertainment, not a means of earning income. We prioritise responsible gaming and are committed to protecting players.

• You can request to set your own deposit or betting limits.
• Temporary or permanent self-exclusion is available if needed.
• If you experience a gaming problem, please contact our support team.

For more information, visit our Responsible Gaming page.

e7e follows our Privacy Policy regarding the storage, processing, and protection of your personal information. By creating an account, you are also automatically consenting to the Privacy Policy.

• Your information will not be sold to any third party.
• Your information will not be shared with authorities except where required by law.
• All data is kept secure through SSL encryption.
• Even after your account is closed, information may be retained for a specified period as required by law.

e7e and its operators, officers, or partners cannot be held liable for the following:

• Internet connection disruptions or technical failures by third parties.
• Loss caused by unauthorised use of an account.
• Any financial loss resulting from gaming.
• Service unavailability due to technical maintenance or unexpected outages.
• Security vulnerabilities on the user's own device or network.

e7e strives to ensure a safe, reliable, and fair gaming environment, but cannot guarantee that any service will be entirely free of errors.

If you have a dispute or complaint, please first try to resolve it through our support team. The support team provides service in Bengali via live chat and email, 24/7.

1. Submit the dispute to the support team in writing.
2. The support team will investigate and respond within a reasonable time.
3. If you are not satisfied with the support team's decision, you have the option to escalate to a senior level.
4. e7e's final decision is binding in all disputes.

e7e reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any change is made will be considered acceptance of the updated Terms.

• For significant changes, we will attempt to notify users via email or through the platform.
• You can always stay informed about the latest terms by checking the "Last Updated" date at the top of this page.
• It is the user's responsibility to review this page regularly.

If you have any questions about these terms or e7e services, please contact us:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

No phone or WhatsApp support. Please use live chat for quick assistance.